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Traveller Feedback

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Feedback from our travellers in Chile is very important to us as it helps us to constantly improve our service.

Find some of our travellers’ feedback here!

Very good support for the travel group
The group enjoyed the trip very much and felt very well looked after by you and the tour guides. All 3 tour guides showed above-average commitment to the group and you could feel that they were happy to welcome the group. The group also liked the way the programme was put together.
(translated from German)
Travel group from Germany | 2022-01-14

There were highlights every day
Every day had highlights. The hotels were always in a great location. The organisation and transport went smoothly. The tour guides were well qualified, imparted their knowledge and showed us the beauties of their homeland.
(translated from German)
Petra H. | 2020-02-18

A lasting positive memory
We enjoyed the trip very much. Everything worked out great, the hotels were tiptop and we were very pleased with the guides and drivers. The holiday in Chile will remain a positive memory for a long time.
(translated from German)
Angelina S. | 2019-11-19

Thank you!
My wife and I just want to express our sincere thanks for the service recieved during our recent trips to Santiago and San Pedro de Atacama.
Firstly, our thanks to both, our guide and driver during our three days in Santiago. From the moment we were collected at the airport, we connected with them both and had many engaging conversations.
With the standards of service already set high in Santiago, we were then met at Calama Airport by the other team and we had a highly entertaining and engaging three days with them. The trips to see the local scenery were simply stunning anyway, but were made more memorable by the genuine exceptional levels of service received, while professional, most personable and highly enjoyable.
We appreciate to arrange such tours the levels of service required from support staff must also be high, so in closing we wish all the team at travelArt every success for the future.
David & Tracey G. | 2019-06-08

Looking forward to be back in Chile
Safely returned home I would like to thank you for all the service you rendered to me and my group during my recent trip round Cape Horn. All our excursions went very well and I also send my regards to your local guides and drivers. I am looking forward to be back in Santiago with a new group in January next year.
Best greetings
Henrik B. | 2019-04-01

It was an unforgettable trip
We, a mixed group from Germany, Austria, Switzerland and Italy were on a great tour in January/February 2019. It was an unforgettable trip with nine flights and also nine tour guides. On 23 and 24 January we made a stop in Santiago de Chile. The tour guide there (best tour guide in South America with excellent knowledge of German, with a sense of humour and charm) gave us simply unforgettable company over the two days and made Chile an experience. Many, many thanks, we will perhaps come again.
(translated from German)
Best regards from Germany, Austria and Switzerland | 2019-02-23

Interesting and politically diverse tour guide
Hello to Chile from Germany
On this way on Christmas Eve, thank you again for the very interesting and politically diverse tour guide in Chile. The information from 1970 to 2018 helped us a lot to better process our medial memories from 1973.
(translated from German)
Henny and Stefan K. | 2018-12-24

Absolutely great!
In February 2018 we made a trip through Argentina and Chile. Santiago was our last destination. Our guide in that wonderful city showed us the most important places of the town. We were impressed with her German and the way she took us around and explained everything. Her guidance was excellent, competent and she performed as a vivid companion. We enjoyed the days in Santiago with her and we do recommend travelArt. Absolutely great!
Cornelia and Roland K. | 2018-06-16

It was perfect!
I was very pleased with the guides and the organisation. I would like to highlight the tour guide in Torres del Paine. He and the driver were incredibly helpful and available to us at all times. He also likes to take photos himself and therefore knows what is important to us. It all worked out perfectly, just as I had imagined! The highlight was certainly the puma, which we saw at a distance of 20 metres…
In the end we also saw many whales and so there is nothing to complain about…
(translated from German)
Martin S. | 2017-04-29

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