• Deutsch
  • English
Home / FAQ

Blog Archives

Packing and equipment tips for visitors to Chile

The peculiarities of Chile’s geography and climate make it a perfect destination for travellers with a sense of adventure and pioneering spirit – but we’ve found that the most-satisfied visitors ...

Read More »

Our legal liability to the customer

As we are only the procurers of the travel services provided – which applies particularly to all transport by rail, car, bus, ship or airplane, and also to hotel accommodation ...

Read More »

Do you make refunds?

travelArt does not make refunds for services, such as hotel nights, meals, city tours etc that customers have not taken up during their holiday.

Read More »

What if I have to cancel?

All cancellations of the travel contract must be made in writing. The level of cancellation fees is dependent on the date we receive your written cancellation prior to departure. The ...

Read More »

How will I receive my travel documentation?

You will receive a detailed travel schedule together with our booking confirmation. On arrival in Chile, you will be met by a travelArt member of staff at the airport, who ...

Read More »

How can payment be made?

As soon as you have received our reservation confirmation, we request that you pay a deposit of US$100. We accept the following credit cards: VISA, MasterCard, Diners Club and American ...

Read More »

How do I book my flights?

We are happy to book your internal flights for Chile. Your international flight to and from Chile needs to be booked by you, please.

Read More »

How do I book with travelArt?

Please complete our contact form and outline your wishes and we provide you with a detailed offer. You can also design your own package with the travel planner (Travel Module, ...

Read More »

Do I need a Visa?

You do not require a visa if you come from western Europe, North America, South America (excluding Bolivia), Australia, New Zealand or Japan. Nationals of all other countries should please ...

Read More »
Scroll To Top